So much help could not of got my dress shoes with out them... a guy named Dave help me he could not been more helpful.. from the moment I walked in to the moment I walked out the door
Nice shoe store. Had to come up here from downtown because they didn't have what I wanted at that location. Quite inconvenient. The upper James location was nice, large and staff were nice.
Wonderful!...very accommodating!...very pleasant people!..always willing to please..wonderful experience!..shopped at Millers for many years!
Normally, Im a big fan of Miller Shoes and shop there regularly, but on 24 July 2018 a very unpleasant staff member (the older lady with short grey hair) ruined the shopping trip. I had planned to make a purchase, but ended up walking out because of this woman. She followed me around the whole time and acted like she thought I was going to shoplift, putting away shoes I was still debating even though I never had more than a few pairs out and I always put away what I wasn't going to purchase. When I asked her to check if the other location had a pair of shoes because the one in store was damaged (and she made it worse trying to clean them) she acted very put out. This staff member needs to check her attitude because I would have bought the shoes in another colour but decided to cancel the whole purchase and shop elsewhere.
From the first phone call to Dave to the final shoe fitting with Michelle I couldn't be happier. Worth the drive for excellent customer service. They listened and helped find not one but three pairs of very comfy shoes. If you are looking for hard to find Wolky sandals they had a good selection. Staff knew their product as well. We will head back to Hamilton again!
Miller Shoes is a Canadian Shoe Store based in Hamilton, Ontario. Miller Shoes is located at 1289 Upper James St, Hamilton, ON L9C 3B3, Canada.
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