i was at browns with my friend, we were looking for some uggs and ameera was so friendly and welcoming. she was so helpful and was chatty and nice. we talked for a long time and i would definitely recommend her!!
Absolutely horrible customer service. Was in there on two separate occasions to buy Hunter Boots and dealt with 3 different staff members and all 3 of them were arrogant and rude. I was able to find the products they sell at other stores cheaper and much better customer service.
Was trying on a jacket when i heard some giggling behind me. Turns out they were all lauging at me because it made me look fat. This was made clear to me when an employee came over and poked my belly a few times then proceed to remove the jacket for me and says "lets find you something that fits you better big boy", at which point they all burst out laughing. To make things worse, I was with a girl that I'd only been seeing for a week. She broke up with me pretty soon after this event and I'd like to blame this stores poor customer service for that. I did enjoy the attention on some level but not enough to ever shop here again. Please don't shop here for jackets, I'm not even that fat!!
Went in to purchase a pair of boots and I felt like the one girl who worked at this location was demanding me to purchase a pair that didn't even fit me. I chose a different pair and she gave me major attitude . I will not be returning to this location.
Browns is a Canadian Shoe Store based in Hamilton, Ontario. Browns is located at 999 Upper Wentworth St, Hamilton, ON L9A 4X5, Canada.
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