I had my winter tires installed at Frank’s Tires last Thursday, and it turned into an absolute nightmare. I had owned my vehicle for only FIVE DAYS when I brought it in. When I picked it up, there was a deep, clearly visible gouge scraped into my rear wheel well—damage that was 100% NOT there before my appointment. When I immediately brought this to their attention, the response was unbelievably dismissive. They flat-out denied responsibility, despite the fact that the damage was fresh, obvious, and directly aligned with the timing of their work. No accountability. No investigation. No professionalism. Just denial. I have now been advised that this damage will cost approximately $600 to repair—an expense I should never be facing for simply getting my tires changed. This has been incredibly stressful and upsetting—especially given that this is a brand-new vehicle to me. Instead of taking ownership or even showing basic concern, I was treated like a problem rather than a customer whose property was damaged by their shop. This experience showed a serious lack of integrity and customer care. If something goes wrong, don’t expect them to stand behind their work. I would strongly warn anyone considering this place: take detailed photos of your car before AND after, because if damage happens, you may be left to deal with it alone. I deeply regret trusting this shop and would never return or recommend Frank’s Tires to anyone.
Frank is the MAN! After giving me a 2 minute low tire pressure warning my F150’s rear tire blew with another 7hr drive ahead of us. On the QEW. After a tow Frank got us back on the road in under 20 minutes and our road trip was back on track! Thank you!!!
One of the best kept secrets in Hamilton. I have a Nissa Titan and for 4 tires with tax my husband and I pain $1350.00. Same day service, we only waited 40 mins tires off and new ones on and balanced.
Got a set of tires today here I call around everywhere Frank's the best Deal the guys at work are good guys do good service wish all places where like this thank you for the great job
Fast and friendly service Carmen and Sam's knowledge is handed down from their father Frank. They will take care of you like your part of their family.
The guys are always great from new tires to tire repairs they have you covered. Recently I thought I had a puncture but it turned into a cracked rim. They lent me a steel wheel and a tire, connected me with a welder (Stoney Creek Welding) and I was back up and running in no time. Thanks again!
What an awesome place. I had a flat and at first they were going to patch it for $30!! I thought that was fantastic enough but they soon determined I had driven on it while flat for too long to repair the tire but they found me the exact match of make model and size for my Volvo S60 with 18" rims! The best part is they installed it on my rim and balanced it all for $50!!! Only took them a couple of hours to do it all. Thanks again Frank's Tire, you saved the day!
Frank's Tire Service Of Hamilton Limited is a Canadian Tire shop based in Hamilton, Ontario. Frank's Tire Service Of Hamilton Limited is located at 1890 Barton St E, Hamilton, ON L8H 2Y6, Canada.
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