I picked up my order and only realized once I got home that it was completely wrong. I went back to the store and was told they would remake the order. Based on that, we asked if the corrected order could be delivered to our house, and they agreed. Not even five minutes later, they showed up with my original order, and it was cold. It was obvious that no new order had been made, despite what we were told. This was frustrating and disappointing. There was no clear, apologies said.
Consistently one of the poorest tasting pizza novas. It sucks because other locations have it down pat, for some reason this location just falls short. After the third try I am not giving it another shot. It's not awful, but it's just not what it should be and there's much better options.
I got two slices late at night and it was ok, definitely better when it's fresh. Also the price has gone way up, it was almost $12 for two slices with no drinks. Frankly at that price it's really not worth it.
Ordered a pizza on line and that was a chore in itself. So frustrating. Glitches and took me 15 minutes to order a pizza. Arrived at the location. Pick up was on time. Another customer was complaining about the cost of her pizza quite loudly but the manager was polite and diffused the situation. Pizza was well done as requested and it was good. Kids liked it. I wish there was an option to not have the pizza cut up into slices. I like to slice it up myself.
We had a pizza, potato wedges and garlic bread delivered 3 or 4 times from them. Vegan pizza is excellent. Garlic bread and wedges are also pretty good. No complaints. Not cheap but the food is good. Amazingly, the vegan chicken wings taste better than in places that specialize in vegan food. That's a head scratcher.
Loyal Pizza Nova customer, this location did not disappoint. Went above and beyond, made our night tonight. Super clean and friendly. Shout out to the tall gentlemen working in the back, Monday June 19th @ 7pm . Thank you
I had 2x a white sauce chicken parm pizza. Thin crust. I found first it was done quick. Second it was cooked decently (good crust) and the pizzas were fresh and tasty. Would recommend.: update... went back and Gio made me the best pizza, and was professional and friendly too !!!!
Pizza Nova is a Canadian Pizza restaurant based in Hamilton, Ontario. Pizza Nova is located at 1405 Upper James St, Hamilton, ON L9B 1K2, Canada.
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