7
999 Upper Wentworth St Unit 0450, Hamilton, ON L9A 4X5, Canada
Hamilton, Ontario L9A 4X5
+19053850272

Was lied to and sold an overrated plan on black Friday by one of the employee working here. They should be trained on ethics if working in a customer facing job.

My husband and I came in to inquire about changing internet providers. The two associates were very helpful and friendly. We ended up changing our phone plan as well. Very good experience I would recommend this location to everyone. The associates were knowledgeable, answered our questions and gave their recommendations on future purchases.

I’ve never had an easier experience switching phone plans and providers. I’m not very tech suavvy, and I don’t understand all the phone plans etc. all that well. The employee working at this location on September 27th at 12:51 noon , I believe her name tag said “Justice” was incredible. I know dealing with customers who don’t know anything is probably frustrating but not for this woman. She was so kind and patient and explained things that made everything very clear. All the options were very overwhelming so she narrowed it down for me based on my needs and I believe truly got me the best plan for my needs and budget. She was great at answering all of my million, probably very rhetorical to most, questions, with grace and a smile. If I ever want to switch again, I’d love to come back to this location and deal with her again. Thank you so much

Such an helpful nice Lady working in Store so knowledgeable about the iPad tablets delivery policy . Went here with my fellow staff worker such an awesome experience looking at this place as I was in need for an tablet electronic .

Had an amazing experience today after signing with Virgin mobility at the limeridge location today. After getting some quotes yesterday, I was able to return to the mall and sign the papers after having compared with other providers, and left the store with a new phone, free gift card, and a cheaper phone bill. They even took the time to assist with a complication that occurred in the set-up process. Have to thank Billy for his help especially, as he was an exemplary employee and managed to work with me from beginning to end.

Purchased a phone to replace a broken one. Very helpful salesperson ( Jaivik? sp? ) spent considerable time helping me log into the new phone despite not being able to receive the security code on my old phone. Very appreciated!

Zi was the best staff there I bought a new phone on a plan and he was very helpful and useful I do recommend Zi he was cool and everything that he said he made it very understandable and easy for me. Thank you Zi

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Best Buy Mobile — Cell phone store in Hamilton

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Best Buy Mobile

Cell phone store at 999 Upper Wentworth St Unit 0450, Hamilton, ON L9A 4X5, Canada. Here you will find detailed information about Best Buy Mobile: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Sunday
    10 AM–7 PM
  • Monday
    9:30 AM–9:30 PM
  • Tuesday
    9:30 AM–9:30 PM
  • Wednesday
    9:30 AM–5 PM:
  • Thursday
    Closed
  • Friday
    8 AM–8 PM
  • Saturday
    9:30 AM–9:30 PM

Rating

4
/
5
Based on 7 reviews

Contacts

Categories:
State:
Ontario
Address:
999 Upper Wentworth St Unit 0450, Hamilton, ON L9A 4X5, Canada.
City:
Hamilton
Phone:
Postcode:
L9A 4X5

About Best Buy Mobile

Best Buy Mobile is a Canadian Cell phone store based in Hamilton, Ontario. Best Buy Mobile is located at 999 Upper Wentworth St Unit 0450, Hamilton, ON L9A 4X5, Canada.


Please contact with Best Buy Mobile using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Best Buy Mobile opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Best Buy Mobile

  • Nikhil Herlagi
    Added 2025.12.17
    Was lied to and sold an overrated plan on black Friday by one of the employee working here. They should be trained on ethics if working in a customer facing job.
  • By owner
    Added 2025.12.18
    This is concerning to hear, Nikhil. We value our customers and we always want to put your best interests at heart. We are looking into this internally and would love to help you out. Please contact us at bestbuy.ca/contact-us.
  • Donna Murray
    Added 2025.11.09
    My husband and I came in to inquire about changing internet providers. The two associates were very helpful and friendly. We ended up changing our phone plan as well. Very good experience I would recommend this location to everyone. The associates were knowledgeable, answered our questions and gave their recommendations on future purchases.
  • lynsey tieber
    Added 2025.09.28
    I’ve never had an easier experience switching phone plans and providers. I’m not very tech suavvy, and I don’t understand all the phone plans etc. all that well. The employee working at this location on September 27th at 12:51 noon , I believe her name tag said “Justice” was incredible. I know dealing with customers who don’t know anything is probably frustrating but not for this woman. She was so kind and patient and explained things that made everything very clear. All the options were very overwhelming so she narrowed it down for me based on my needs and I believe truly got me the best plan for my needs and budget. She was great at answering all of my million, probably very rhetorical to most, questions, with grace and a smile. If I ever want to switch again, I’d love to come back to this location and deal with her again. Thank you so much
  • Daniel Nguyen
    Added 2025.09.10
    Such an helpful nice Lady working in Store so knowledgeable about the iPad tablets delivery policy . Went here with my fellow staff worker such an awesome experience looking at this place as I was in need for an tablet electronic .
  • caden dance
    Added 2025.09.03
    Had an amazing experience today after signing with Virgin mobility at the limeridge location today. After getting some quotes yesterday, I was able to return to the mall and sign the papers after having compared with other providers, and left the store with a new phone, free gift card, and a cheaper phone bill. They even took the time to assist with a complication that occurred in the set-up process. Have to thank Billy for his help especially, as he was an exemplary employee and managed to work with me from beginning to end.
  • Sue Yarwood
    Added 2025.07.15
    Purchased a phone to replace a broken one. Very helpful salesperson ( Jaivik? sp? ) spent considerable time helping me log into the new phone despite not being able to receive the security code on my old phone. Very appreciated!
  • Ajay Mas
    Added 2025.05.14
    Zi was the best staff there I bought a new phone on a plan and he was very helpful and useful I do recommend Zi he was cool and everything that he said he made it very understandable and easy for me. Thank you Zi
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