7
1130 Fennell Ave E, Hamilton, ON L8T 1S5, Canada
Hamilton, Ontario L8T 1S5
+19053876116

A huge let down the inside of chicken balls are gross almost like not cooked. General Tao chicken is lacking chicken. Rice was ok. Expensive and wouldn't spend my money on it again. Ordered online for delivery.

Check Your Order!!! Ordered 2 chicken balls and when we got home there was only 1 but did not forget to charge for 2. Why can't you confirm what is in the bag before handing it out? I get the feeling as long as you're paid for 2 you only have to give 1. Prices aren't high enough that you have to short change on the order.

Friends recommended this place. Unfortunately, this was the worst Chinese food we have ever had. The owners are lovely and very nice, so I feel bad writing this. Egg rolls and Spring rolls tasted like dish soap inside. Garlic shrimp had 8 tiny shrimp, and lots of over cooked vegetables, but the sauce was tasty, but too salty. The Honey Garlic ribs looked like they were boiled to death with garlic. No sauce and the meat was as hard as a rock or rubbery! Maybe it’s new owners or a new cook, maybe they are cutting corners! I will not be back!

Just had my dinner…awesome ! The classic Chinese food I always had growing up. Order was on time, hot, generous portions and ready to go when I arrived. Delicious! I will be back! (Its a takeout place so atmosphere is fine for what it is.)

Horrible experience. Waited for more than 45 minutes to get the food, still could not get it. Very bad customer service. We were really excited to get some chinese food on our new years day thinking to have some good quality time. Firstly, there were 20 customers waiting for their order, and not enough staff to handle these many customers. We would have waited for around 1 hour to pick up the order and lastly, they told me that they haven’t received the order, SO WHY WOULD THEY MAKE ME WAIT FOR AN HOUR!!!!!!!!! Never ever coming to this place again!

My wife and I ordered the Combo C and the only thing I have to say is that the "Chow Mein" is not chow mien at all. it is all bean sprouts, and not mentioned at all in the family meal section. The food was good but this is just completely false advertising. Will not order again.

My family and I have gotten food here for the last 20 years. It's usually what you expect, classic Chinese food. We ordered food for 5 and to our horror my friend's wife found a staple in her food. Needless to say it ruined everybody's meal. I was embarrassed and very upset. My wife wanted me to drive back and complain etc.. instead I decided to give this review and I will never go back.

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East City Chinese Food Take Out — Chinese restaurant in Hamilton

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East City Chinese Food Take Out

Chinese restaurant at 1130 Fennell Ave E, Hamilton, ON L8T 1S5, Canada. Here you will find detailed information about East City Chinese Food Take Out: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Sunday
    11:30 AM–9 PM:
  • Monday
    4–8:30 PM:
  • Tuesday
    11:30 AM–9 PM:
  • Wednesday
    11:30 AM–9 PM:
  • Thursday
    11:30 AM–9 PM:
  • Friday
    11:30 AM–9 PM:
  • Saturday
    11:30 AM–9 PM:

Rating

2
/
5
Based on 7 reviews

Contacts

Categories:
State:
Ontario
Address:
1130 Fennell Ave E, Hamilton, ON L8T 1S5, Canada.
City:
Hamilton
Phone:
Postcode:
L8T 1S5

About East City Chinese Food Take Out

East City Chinese Food Take Out is a Canadian Chinese restaurant based in Hamilton, Ontario. East City Chinese Food Take Out is located at 1130 Fennell Ave E, Hamilton, ON L8T 1S5, Canada.


Please contact with East City Chinese Food Take Out using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find East City Chinese Food Take Out opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about East City Chinese Food Take Out

  • P J
    Added 2025.12.06
    A huge let down the inside of chicken balls are gross almost like not cooked. General Tao chicken is lacking chicken. Rice was ok. Expensive and wouldn't spend my money on it again. Ordered online for delivery.
  • Thee Donfather
    Added 2025.10.12
    Check Your Order!!! Ordered 2 chicken balls and when we got home there was only 1 but did not forget to charge for 2. Why can't you confirm what is in the bag before handing it out? I get the feeling as long as you're paid for 2 you only have to give 1. Prices aren't high enough that you have to short change on the order.
  • Laura Kulchyckyj
    Added 2025.09.27
    Friends recommended this place. Unfortunately, this was the worst Chinese food we have ever had. The owners are lovely and very nice, so I feel bad writing this. Egg rolls and Spring rolls tasted like dish soap inside. Garlic shrimp had 8 tiny shrimp, and lots of over cooked vegetables, but the sauce was tasty, but too salty. The Honey Garlic ribs looked like they were boiled to death with garlic. No sauce and the meat was as hard as a rock or rubbery! Maybe it’s new owners or a new cook, maybe they are cutting corners! I will not be back!
  • D. harrington
    Added 2024.08.31
    Just had my dinner…awesome ! The classic Chinese food I always had growing up. Order was on time, hot, generous portions and ready to go when I arrived. Delicious! I will be back! (Its a takeout place so atmosphere is fine for what it is.)
  • By owner
    Added 2024.09.02
    Thanks for the review! Glad that our food has satisfied your expectations. East City
  • Riya Sukhadia
    Added 2024.01.02
    Horrible experience. Waited for more than 45 minutes to get the food, still could not get it. Very bad customer service. We were really excited to get some chinese food on our new years day thinking to have some good quality time. Firstly, there were 20 customers waiting for their order, and not enough staff to handle these many customers. We would have waited for around 1 hour to pick up the order and lastly, they told me that they haven’t received the order, SO WHY WOULD THEY MAKE ME WAIT FOR AN HOUR!!!!!!!!! Never ever coming to this place again!
  • By owner
    Added 2024.01.02
    Hi Riya, We are sorry for the wait. Being a little busy over the New Years should not be an excuse. Hopefully you can give us another try. East City
  • Ewokanese
    Added 2021.12.23
    My wife and I ordered the Combo C and the only thing I have to say is that the "Chow Mein" is not chow mien at all. it is all bean sprouts, and not mentioned at all in the family meal section. The food was good but this is just completely false advertising. Will not order again.
  • By owner
    Added 2021.12.28
    Hi there, "chow mein" is been beansprouts-based in the Hamilton community. Just check other restaurants in Hamilton. It's listed on our menu, too. East City.
  • David Rheault
    Added 2021.09.15
    My family and I have gotten food here for the last 20 years. It's usually what you expect, classic Chinese food. We ordered food for 5 and to our horror my friend's wife found a staple in her food. Needless to say it ruined everybody's meal. I was embarrassed and very upset. My wife wanted me to drive back and complain etc.. instead I decided to give this review and I will never go back.
  • By owner
    Added 2021.09.15
    Hi David, Sorry for the bad experience you had with us. We do use stabler to attach bills and package bags, and the purpose of doing that is to ensure foods are hot and fresh. We really appreciate for your comment, and we will definitely pay more attention on what we are doing right now to avoid similar situations. Hopefully we can serve you again at the future. Thank you.
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