I dont understand why you would a place that you called "great place" 3 stars. Someone also said it was great and affordable but then they gave 4 star. Was it because it is african?
The best place I'm here often butchers are great, great provisions, or some say ground food. I actually got Sour Sup today, so I'm so excited!! frozen snapper cow feet salted cod and the 1 place I can get large coconuts and not be spoiled staff is friendly Love this store
Came here to buy a few things, went to checkout and kindly asked the lady to change her gloves because they were dirty. She proceeded to give us attitude and refused to serve us and walked away from the till and left all our stuff on the belt and told us we must go to the other lady while there were other customers behind us. When we proceeded to the second till, the other lady served everyone else who was after us, before us. Disrespectful and dirty staff, would not recommend this a good place to shop.
Afrocan is my go-to store for everything I need, from authentic African foodstuff to quality hair products. The variety is impressive, and the prices are generally affordable, though a few items are priced slightly higher than other places. The store is conveniently located just 15 minutes from my home, which is a big plus. However, the customer service could use some improvement. While most employees are polite and welcoming, a couple of staff members (Ghanaian ladies) seem unhappy and have been less courteous in their interactions. I hope the store owner considers offering training to ensure a consistently pleasant shopping experience for all customers. That said, I keep coming back because they stock the products I need and make it easy to find what I’m looking for. Overall, it’s a good store that could be even better with a few adjustments.
A shout of to my 24 million plus readers. You asked, I delivered. My experience at the Afrocan Supermarket was mixed. While the store offers a wide variety of items, I found the prices to be a bit on the higher side. Upon entering, the staff didn’t seem particularly friendly or welcoming, which affected the overall atmosphere. However, I did manage to speak to one staff member about an item I was looking for, and he was both friendly and helpful. Overall, it’s an okay place to shop, but there is room for improvement in customer service. They have fresh (in the cold fridge ) jollof rice and fried fish , along with a few other cooked foods. There is a free parking lot. So it’s a bonus if you like to give it a try
Although it has a wide variety of products, it does not cause us to return due to poor customer service. I've been several times and it just doesn't get any better. The people who serve there are too unfriendly.
I like shopping here they have a lot of stuff, but the staff does not greet people. I have been here multiple times and they never greet you. It's weird, they will help you when you ask for help but it's not a warm welcome. That's just my experience. Besides that every thing else is great. That's why I gave them a 4/5 stars. I love supporting black businesses but customer service needs to be better.
AFROCAN Supermarket is a Canadian Grocery store based in Hamilton, Ontario. AFROCAN Supermarket is located at 1439 Upper Ottawa St Unit 16-18, Hamilton, ON L8W 3J6, Canada.
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