The man I dealt with was incredibly polite and accommodating—he resized my wedding ring on the spot without an appointment, while other jewelers within the mall quoted me 2–3 weeks. His professionalism and willingness to help without hesitation truly stood out. I’m so grateful for the quick and careful service!
My husband and I came to this shop on a whim a year or so ago for a repair and we will probably never go anywhere else from now on. Our experiences are amazing, every single time. We've had repairs done, resizing of gold rings and even selling gold jewlery and we've never been disappointed. 10/10 would recommend this shop for any of your jewlery needs!
These guys are scammers, I went in to see what's the value of my Gold chain and the person who checked it told me that this is a indian gold, so value will be less and this is a hand made chain so the value will be less ( my chain is not handmade lol ) I asked him what's the purity of my chain and he says he doesn't know and gave me a random price of $965. I was shocked and went to other store to see what they had to say and they gave me a price of $2200 if I want to sell it. I understand the price can vary but $965 and $2200 has a huge difference. Funniest part is he gave me the price without even knowing the purity of gold. Please don't go there, they will try their best to rip you off and they think that customers have no knowledge about gold, which is hilarious.
Went in with a broke clasp on a bracelet. The gentlemen working there repaired it in less than 2 minutes and did not charge us. Excellent and efficient service. I recommend this place to anyone who needs jewellery repair or jewellery purchases.
Trusting, honest and friendly and very reasonable repair rates. My go to store for nearly 20yrs since moving here. Probably the only store that out survived any other in the whole of the mall. So a big thank you to all the lads BTW...Roger.
Paid for a clasp on a watch removed and they fully damaged the watch and said it was not their fault.. wouldn't release my watch without payment even though they fully damaged it..
I have been going here for my jewlary needs and repairs for six years and every time I go, it is always a good experience. They recently straighten a ring for me and payment required was a smile. :) It's the nice service like this that keeps me coming back.
Fine Touch Jewelers is a Canadian Jewelry Store based in Hamilton, Ontario. Fine Touch Jewelers is located at 75 Centennial Pkwy N, Hamilton, ON L8E 4V8, Canada.
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