It was my first time visiting I went for an extraction facial with Stephanie She was very gentle and made me feel so comfortable and relaxed I highly recommend Stephanie I will be back ?
Made an appointment well ahead of time and indicated I would be using a gift card for the service over the phone when I made the appointment - the owner indicated that was fine and acceptable. I reached out the day before to confirm my appointment as I found the booking process to be very unprofessional and I wasn’t Completely convinced my appointment was actually documented somewhere. I don’t live in the area and commuted 40 minutes for this appointment and was something I was really looking forward to as a heavily pregnant woman exhausted mum. When I was parking, (10 minutes before my scheduled appt time) someone from the salon called me and rudely just said “where are you?” Which also caught me off guard as I wasn’t late and was also another weird and unprofessional interaction. Upon arriving, I was told the gift card I had received as a gift, the one I told the owner I would be using at the time of booking, the one i also confirmed I’d be using when I confirmed my appointment are no longer accepted. After telling the manager that I told her at my booking AND appointment confirmation that I would be using this gift card and she said it would be accepted, I had hoped some type of compromise could be made that I could go ahead with my appointment but she said flat out no they wouldn’t accept it due to payment issues on their end. She was not friendly, kind ot compassionate and for that reason I chose not to support this business. Ultimately I decided to then walk out and not give them my service due to the multiple red flags of unprofessional communication as well as the dated interior and decor.
Horrible experience!! Do Not getting a Brazilian wax from here. Was over 60$ in total after I was informed half way through the wax of additional charges for a FULL Brazilian (being informed before hand would have been nice since I asked for a FULL Brazilian) . The place I usually go in Burlington offers their clients a mirror when they are finished for you to inspect the area and make sure it's to your liking, this place did nothing of the sort. The women didn't even leave the room and give me a few minutes of privacy to get dressed or even ask if everything seemed to my liking, she just started cleaning as soon as she was finished. When I got home and was finally able to check the job she did I was not impressed. It was a very sloppy job, she missed tones of hairs lower down on the front and the backside was only done at the top, the sides and lower down were completely missed and she made me bleed!! Would not go back and would definitely not recommend this place.
Linda Marie's Beauty Clinic is a Canadian Medical spa based in Hamilton, Ontario. Linda Marie's Beauty Clinic is located at 69 King St W, Stoney Creek, ON L8G 1H9, Canada.
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