After a not so great experience with another bathroom store in Hamilton, it was refreshing to work with the team at Barton Bath & Floor. Staff were really helpful and always pleasant.
Love this store and the staff. We just completed a FULL ensuite makeover. The staff helped us find the pieces, order what was needed, and respect our timeline. Retail pricing, I felt, was fair. Lots of products are on display in the store showroom.
I had to wait 8 weeks for my order which they promised would only be 1-2 weeks and then once I received my bathtub the fiberglass was damaged on the side and they refused to exchange it for me claiming that there was no way it could have been damaged prior to me receiving it and it must have been my fault. I was trying to support small businesses by purchasing here, sadly I feel like I got scammed. Never again!
Bill at Barton Bath has been amazingly patient and helpful over a bathroom reno that took way too long to commence. Over many months he handled every challenge… changing requests due to COVID, supply shortage, contractors, etc in a professional manner. He provided workable and affordable solutions. Thank you Bill.
I have purchased two vanities from here and had great service and quality product everytime. Aaron was super helpful and able to locate the style of vanity I wanted with the specific measurements I needed. He was even able to honour a quoted price after there was an unexpected price increase with the vanity. I trust their knowledge and suggestions and have been happy with the end result each time.
Not sure about all these other reviews about poor customer service. I had a great experience with them in bringing in a tile cleaner product from out of province. The price was fair and the staff there were pleasant to deal with. Thanks.
Totally renovated 2 bathrooms using this company as the main supplier. We were very happy with the service and the quality. Thank you Aaron! UPDATE Once again a big shout out to Aaron. 10 years or so after my renos I developed a leaky tap. Stopped in and talked with Aaron and got some wonderful advice. Now that is true after sales service.
Barton Bath + Floor is a Canadian Bathroom supply store based in Hamilton, Ontario. Barton Bath + Floor is located at 2440 Barton St E, Hamilton, ON L8E 2W7, Canada.
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