Called for an estimate and spoke to a lady who was very unpleasant and condescending. I discussed I was looking for a quote and shopping around but was serious on getting the roof replaced asap before the winter as it was starting to leak. She said they would go over and do an estimate so I gave the address and was eagerly awaiting their reply so I could make a decision and get the job rolling as soon as it was possible to prevent further damages to my attic. Several days later, I receive an email simply stating "not interested in job" and basically a brief paragraph stating simply that they were now not going to do a quote as they didn't want to work on my house. No other explanation was given and the tone was unbelievably unprofessional, short and rude. Save your time and head the other warnings below and look for a more reputable, and honest company to do your roof work. Stay away from Gerry's like the plague.
Gerrys roofing gave us a fair price for the shingle replacement. They were able to come in a sort time and the workers were friendly and did a great job cleaning up . Our salesman Joel was friendly and courteous. Give them a call.
If you are looking for a company with exceptional service and products, you will find it at Gerry's Roofing and Siding. The skilled tradespeople bring knowledge and creativity to each project with amazing results that are recognized by all who view their completed work. My home now stands out in the community due to their diligence, thoughtfulness and care - people stop and say: "absolutely wonderful."
Two weeks ago, the receptionist said I'd get a call back about a much-needed roof repair. Never heard back. C'mon, guys. You might be busy, but taking two minutes out of your day to call someone back won't kill you. Customer service at its worst.
Id preferred to leave zero stars. The estimator for this company didnt even show up for an appointment we made 1 week prior. He rudely told me he had been to the house earlier in the day but didnt want the job anyway (thanks for the call).Save your time. Bush leagueCall DAngelo. Much more professional service.
Gerry's Roofing & Siding is a Canadian Roofing Contractor based in Hamilton, Ontario. Gerry's Roofing & Siding is located at 49 Morley St, Hamilton, ON L8H 3R6, Canada.
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