I recently tried to purchase a pair of golf shoes but misunderstood how to properly use a promotional voucher. When my order was canceled, I also misread the reason behind it and, unfortunately, was not very pleasant in my initial response. Elaine handled the situation with exceptional professionalism and patience. She kindly explained why the order was canceled and guided me through how to correctly use the voucher for a future purchase. Despite my frustration, she remained calm, understanding, and incredibly helpful throughout the entire interaction. Her professionalism and kindness completely turned the experience around. Elaine’s customer service was outstanding, and I truly appreciate the respect and care she showed even when I didn’t make it easy. She’s a fantastic representative of your team!
used to be my go-to course but stopped going a couple of years ago when prices went up dramatically, more than doubled for some times of the day and no more twilight or weekend reduced rates. I acknowledge price increases every so often, but not to this extent.
Played golf here with my 10 year old son. The course is tiny and that was ok with me as my son is young. For some reason the price is really high and no break for junior golfers either. The course it self is ok if you haven’t actually “golfed” before. No markers on each hole to tell you yardage and very poorly maintained. Greens are soooo slow. Like the fringe on normal courses. Club house is very outdated and small. This course should be half the price it is now. Not trying to be rude just trying to help others.
Had the distinct pleasure of taking a lesson with Jeff. Didn’t need a swing overhaul, just some fine tuning. Identified my issue quickly, didn’t overwhelm me with technical info and really simplified the fix. Complete gentleman and a pleasure to hang out with for an hour. Also, loved the Moe Norman stories. Two “thumbs up”, thanks Jeff!
We LOVE this wonderful place. Southern Pines has been one of a few beautiful, local courses that have made golf accessible for our family. Memories with my late father, husband, son and daughter are such an appreciated source of joy for me. Jeff, Gail, Cristina and Sylvia are all so personable and accommodating, always going above and beyond to make our time here fun and easy. We love to sit on the rustic patio for a cold drink and nachos (hint- get the extra ground beef!) Soooo, thankful for this place!!!?
Incredible service, food and beverage selection. The ladies working the restaurant/patio were wonderful and made my first time golfing a special experience. They provided us with a cooler to carry our drinks in and when we arrived the gentleman at the front desk took time to fully dry our golf cart from the rain. I am so excited to come back! What a great way to learn a new hobby in such a welcoming environment.
The course is always a fun one to play but has been in better condition. The older staff have become somewhat rude, younger staff in the restaurant were very nice. Very overbooked from the looks of it and extremely slow pace of play. Front 9 took just over 3 hours and often had several groups waiting on those ahead. Overall was a good time but be warned, tee boxes and greens are in very poor condition. Watch out for Ticks!
Southern Pines Golf & Country Club is a Canadian Public golf course based in Hamilton, Ontario. Southern Pines Golf & Country Club is located at 8453 Airport Rd E, Mount Hope, ON L0R 1W0, Canada.
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