Excellent service as always at the pharmacy! Please continue treating every customer like the patients they are and never stop making everyone feel better!
Dear Management Team, I am writing to provide feedback on my recent attempt to contact the Upper James location to inquire about product availability (specifically, the Fresh Food section). I waited on hold for approximately 6 minutes total. During this time, the call was briefly answered twice before being placed back on hold. Ultimately, I was unable to connect with a staff member. As a customer, reliable phone service is a key part of customer service, particularly for confirming store details. I respectfully request that you ensure staff at this location are supported and reminded to manage and promptly answer incoming phone calls. Thank you for taking the time to review this matter.
I want to share my appreciation for Sheereen, the pharmacist at Shoppers. She always provides outstanding service and truly cares about her customers. She explains everything clearly, is very patient, and takes the time to make sure I understand my medications. Her kindness, professionalism, and helpful attitude really stand out. Shoppers is lucky to have someone like her. Highly recommend her service!
I would like to express my sincere appreciation for Mr. Yousif. He is extremely polite, professional, and very helpful. His support made everything much easier for me. I truly appreciate his excellent service and highly recommend him.
I love this branch! I visited tonight and the lady, Jas, was so friendly and made the whole experience completely different in the best way. Her kindness and attitude really stood out. Thank you so much!
I have had an experience with one of your pharmacist name sheereen. Very well professional and knowledgeable person I have ever met. She had explained me about medication and provided the best solution instantly. I was told something else with other pharmacy location but she has saved my time and money. Thank you so very for your great service.
Shereen was very helpful. The pharmacist was very knowledgeable, asked all questions to rule out red flags and prescribed medicine as well as gave information on care tips. Thank you! Happy to have a dependable and reliable pharmacy team.
Shoppers Drug Mart is a Canadian Pharmacy based in Hamilton, Ontario. Shoppers Drug Mart is located at 661 Upper James St, Hamilton, ON L9C 5R8, Canada.
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