I love this store! ♥️ It has an amazing selection of gift items perfect for all occasions. The vibe is positive and there is no pressure to buy when browsing. Staff is so helpful and friendly. JNGS would get 10 stars if I had my way...
James North General Store is my favourite place to go, their hand crafted soaps is the only soap that I use. Both Darren & Dave or delightful and each location will give different experience whether you are a foodie or love skin care you will find something you like.
The man working upon visiting was quite grumpy. I asked a question about one of the creams he had, and received a quite hostile answer. Customer service is not this place's strongest area. I proceeded to avoid speaking to him until checking out 10-minutes later. Of the eight guests that walked in & out of the store - we were one of the few that actually purchased something - and were still met with negativity. The one thing I love is how locally sourced most of the items were in the store - such as locally photographed neighbourhoods printed on cards, candles, creams, and tea towels. This is the store's saving grace. Overall, the inventory is super cute; but the gentleman who was working had quite negative attitude - it, unfortunately, leaves a bad taste in my mouth where I'd avoid visiting this spot and likely go to another nearby general store in the Farmers Market (based on past responses, it is owned/operated by the same people - but I left with a different impression!), Jackson Square, or Locke Street who also support Hamilton-based businesses.
To respond to an individuals negative single star review from a few months back about the bathbombs... I am the manufacturer of said bathbombs and find it funny that the person spoke so negatively about them in the main location of this business but so favourably at the farmer's market location. They are the same product and scents. Maybe if said reviewer had more reviews to his name other than to a long time operating small business that they chose to openly defame on google review for non confirmed reason other than because they can as well as for a pot shop there might be some merit. This business has been a great support of my business and it's growth and am proud to continue to partner with them on their store branded Candles and Bath & Body product and support them on their continued journey and growth. Sadly what does need to be addressed is that just because someone can leave a negative review for the sake of leaving one doesn't mean that they should. People need to learn to pay attention to their surroundings more, aka read a room. A small business owner/operator has many hats to wear on any given day so therefore are multi tasking all the time for their business as well as personal lives. When you go into Walmart, Giant Tiger, Canadian Tire, etc., are you greeted as desired and conversing jovially with associates at all times? No you are not. I highly doubt you would leave a 1 star review like you did here to those business with the same hopes.
Recently visited this store on James Street North. I received amazing service and the person working in the store was quite pleasant. I purchased a few unique gifts and will certainly be back.
A nice little shop on James street, you can find everything there..coffee,soap,jewelry,jams,etc..without forgetting very original Christmas decorations.. I found several of my Christmas gifts there.. I recommend going To go and have a look on this shop
So many fantastic local buys. If you are looking for a present or just testing yourself, you will find some kind of novelty item. Staff was pleasant and store displayed well so you don't have to climb over items BN to see them. Nice to have such versatile stores to shop in on James
James North General Store is a Canadian General store based in Hamilton, Ontario. James North General Store is located at 95 James St N, Hamilton, ON L8R 2K6, Canada.
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