Today was my first appointment at this new location. Everyone was super nice! I went in for my Anatomy scan and normally technicians have such an issue with taking pictures but the tech that we had was so nice and they can put pics on a dvd. The place is brand new and very well organized.
I can definitely recommend this clinic for ultrasounds. From start to finish the booking process to the ultrasounds themselves have been friendly and professional. They are very accommodating. I will continue to book here for further testing if needed.
Terrible customer service from one of the receptionists. She doesn’t treat you with kindness if you’re a first-time parent, and makes you feel unwelcome. Some ultrasound technicians are great but there was one that made me feel uncomfortable and kept giving me attitude as it was getting closer to her end of her shift. She even said various times that she was running late. The whole experience felt rush. I will not be coming back here.
I was treated so badly in Mississauga for my 20 weeks ultrasound. Today I had an appointment here and from entering I felt welcomed. I really loved the decorations and in the room they had a painting with such beautiful wording. Just felt like home. My ultrasound technician was amazing she was so nice, caring and most importantly took her time with me. During pergancy it's such a roller coaster and an emotional time so having the best team beside you is a blessing. Thanks for all you guys do! ❤️
I had a great experience here! Reception was friendly, my tech was great, very kind. The place also looked clean and honestly really pretty inside the way they decorated it! Overall I would definitely go back again!
I called to make a MSK ultrasound appt. The lady on the phone asked which body part so I told her my thumb. She then said we don't do MSK. I said well your website says you do. She said we are going to change the website. Then I challenged her on the fact she asked me what body part. If they don't do MSK why does the body part matter. She very rudely said, we do shoulder only. If you have any self respect do not go here, you deserve to be treated better.
I was very impressed at the level of professionalism of all the staff, and especially of the expertise of the technician. He was extremely thorough, I left feeling comfortable that he had not missed anything. After living in Toronto for 25 years, I couldn't get over how much better I was treated here than there.
Hamilton Ultrasound Diagnostic Services is a Canadian Diagnostic center based in Hamilton, Ontario. Hamilton Ultrasound Diagnostic Services is located at 200 James St S #305, Hamilton, ON L8P 3A9, Canada.
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